Refund Policy

Reservations made through the Bayrak Residences website are completed via our trusted booking partner, HotelRunner. The cancellation, modification, and refund conditions applicable to your reservation are determined by the selected rate plan displayed during the booking process.

​

Guests are encouraged to carefully review the booking conditions before confirming their reservation.

​

Cancellation Requests

Cancellation requests must be submitted in accordance with the terms of the selected reservation.

Depending on the rate selected, reservations may be:

• Fully refundable

• Partially refundable

• Non-refundable

The applicable cancellation policy will be clearly displayed before your reservation is confirmed.

​

Refunds

Where a refund is applicable, it will be processed using the original payment method.

Refund processing times may vary depending on your payment provider or financial institution.

​

Reservation Modifications

Requests to modify reservation dates, guest details, or length of stay are subject to availability and the conditions of the selected reservation.

Additional charges may apply when changing an existing booking.

​

No-Show Policy

Failure to arrive on the scheduled check-in date without prior notice may result in the reservation being treated as a no-show.

Applicable charges will be determined according to the reservation's cancellation policy.

​

Force Majeure

Bayrak Residences shall not be held responsible for delays, cancellations, or service interruptions resulting from circumstances beyond reasonable control, including but not limited to natural disasters, governmental actions, public emergencies, transportation disruptions, or other force majeure events.